Why is a film no longer available?

RMWF

Last Update 2 months ago

All film programs in the Virtual Encore are available to begin watching October 22-25. Navigate the film program you are interested in during this window and you will see a 'watch' button to begin the program.


Films are available for 48 hours after clicking "watch" and you must finish watching the film program within this 48-hour "watch window". 


If the viewer does not hit ‘watch’ within that 4-day availability window (Oct 22-25) or conclude watching the film within the 48-hour allotted time, it will become unavailable to the viewer.


For example, if you click "watch" and begin watching a film program at 5pm on October 22, that film will expire at 5pm on October 24th, 48 hours later. Also, if you click "watch" at 11pm on October 25th, that film program will still be available to you for 48 hours and will expire on October 27th at 11pm.

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